Its faster way to helps you profit! Of course you can! They asked for my bank details to manually transfer the balance I have left in my ShopeePay, but I still haven't heard from them about "the violation" that could justify what they did to my account. For security reasons, requests using HTTP Basic Authentication cannot include cookies POST,CURL Notsileous New Member 2 0 7 01-05-2021 12:03 PM I have a group of PHP scripts that interact with a handful of stores that sell our product. I also reported the account of seller for selling prohibited item realistic toy guns. Everyone has to go through it eventually. Updated over a week ago. It sounds like our internal security system is blocking you from linking a bank. If so, how can I reach them because I have the same concern. - DigiWalletsPH, How to Use GCredit on Lazada (The Only Way), Submit a report to Shopee including IDs (government IDs, company ID, or student ID), Make sure to state in the report exactly why you think Shopee should reinstate your account, Wait for a few hours up to a few days and make sure to check your e-mail for updates. Just like that bam! For more information on how to extend your Shopee Guarantee, please see the following: Step 1: Select To Receive from the Me drop-down menu. dating websites), Automated Fuel Dispensers. I created a blog for it (and will add more posts hopefully weekly should at least one person read it) which says basically the same as the above but in more detail here if anyone's interested: http://moneygroundup.com/2018/11/20/are-aliexpress-racist-mandatory-clickbait-first-post/. How to pay Spay? Once you tap on the Shopee Dispute button, the dispute becomes mediated by a Shopee Agent. And guess what .. Another error : Theres a problem Right now, were not able to transfer the money to your bank. Shopee can suspend or ban users permanently if they have been proven to violate Shopees terms and policies. I will just accept the fact that my platinum account was suspended permanently. Hopefully this is removed sometime soon. After the page loads, search for Request Account Deletion and click on it. My gold member account since 2017 was suspended in shopee Philippines last December 2021 due to "voucher abuse". This content may be old or outdated. this is terrific idea well done.. these things are observed by all the users . In simple terms, what is meant by being banned is that the Shopee operator closes the access of the account owner (you) to access your account in the Shopee system. Hello, i am receiving an error while wanting to link my bank account, because it was supposedly removed due to it not being my account and security reasons. Make sure that you send the item(s) back within 5 days. Thank you. Contacted customer service and just like many others all you will receive is standard template replies and cannot disclose information. Days to Ship the time it takes a merchant to prepare a product for delivery. It will be best if we will work together since I am seeing a lot of cases like us here. (e.g., broken, scratched, dented). Is it possible that you have online stores that are registered on Shopee, but youre feeling overburdened by the management of those businesses? grrr, The same thing also happened to me. Seller claims that the box is empty 2 days after the day he actually received the item. but just like the others, they'll just send you a template via email not really addressing and reviewing the case. What are the next steps? Well good-ridden of Shopee then. Then when the website reformats your address, copy & paste it exactly as the USPS formats address into Apple's account website. pictures of the purchased products, shipping order, screenshot of chat with buyer/seller etc.). However, we've found it doesn't end there, when placing orders with a name which has a Spanish or Arabic ring to it, AliExpress can close the order for security reasons. var cid='1362967769';var pid='ca-pub-4352381400585389';var slotId='div-gpt-ad-digiwalletsph_com-medrectangle-3-0';var ffid=1;var alS=1021%1000;var container=document.getElementById(slotId);container.style.width='100%';var ins=document.createElement('ins');ins.id=slotId+'-asloaded';ins.className='adsbygoogle ezasloaded';ins.dataset.adClient=pid;ins.dataset.adChannel=cid;if(ffid==2){ins.dataset.fullWidthResponsive='true';} Helo is It's unbelievable, when I try to transfer my funds I keep getting this error. My platinum tiered account also suffered the same fate. I am planning to file a complaint with DTI. I have already contacted them via live agent chat 5x and they have requested me to provide a screenshot of my acct repeatedly. I kept asking why and how that happened but still no reply until now. Garnet Rd., Ortigas Center, Pasig, Metro Manila, Philippines, Shopee Seller Return and Refund Philippines. Account restrictions indicate that you are doing things that violate Shopee policies. Take note that in order to raise a request of Return/Refund, the date must have passed the Estimated Delivery Date or once the order has been delivered. Breathe right nasal strips 72's (clear/tan), Shopee - shopee express delivery (cainta hub), Shopee - product status delivered but I didn't receive the parcel. He is still selling on Shopee. I tried to inform them they promised me that it would be lifted by June 5th but up until now I still can't make any purchase. 1999-2023 PayPal, Inc. All rights reserved. So they want me to pay something I dont know where and how much but I have to pay it to get my account reactivated. Browse on your Shopee app and look for the . Click on the OK button when the alert shows. Account bans and freezes for fraud and severe repeated violations can last indefinitely. Since few days cannot send my money anywhere. We're going around circles and up until now they don't have a resolution. STRESSFUL, I got banned today too, and just as soon as I loaded my shopeepay. If you're given this option, an authorisation request goes to . 1-800-MY-APPLE, or, Sales and Usually when a bank account is disabled, it would mean either that the random deposit process failed, a bank transfer failed, or you attempted to add a Payoneer card as a bank account. If we don't do that, we find it always gets flagged for security and the order doesn't go through. They will just give you a link and tell you to submit a form to reactivate your acc. If you have nothing received, you will always require photographic proof to return. You can "appeal" but they won't even unsuspend my account. Shopee's hiring process is nowhere near being simple: significant competition, several rounds of interviews, and tricky questions - both specific to Shopee and on a broad range of general topics. That was alot of effort to raise it to the DTI. The request should only be made during the Shopee Guarantee Period. What happens if seller doesnt respond to refund request Shopee? Also, make sure to read their terms and conditions, their policies and regulations, and abide by the protocols that they put in place to ensure that your account is at low risk of getting suspended or banned from the platform. Account deletion requests are subject to approval. at+creg?\\r\2. I am experiencing this right now they say according to their system I have a linked account that has Spaylater due. Yes, a Shopee Seller has the right to refuse a refund from its buyer. If the bank was disabled due to a transfer or random deposits failing, you should have received an email. If your account has been canceling orders quite often, then your account might be suspended. only. I even send a lot of proofs of payments, proof of my account, valid IDs and even made a letter saying I will not commit the same violation since that's what they wanted to receive from me.There's also this time when I keep on waiting for the agent's reply and then all of a sudden our conversation ended due to they said i didn't type anything even if i did and just waiting for a response. Mac OS X (10.7.1), Nov 25, 2011 12:01 PM in response to iustum. a few months ago. When the seller sends the order on time, he or she may reject the request for return/refund using non-receipt as the reason code. Before completing a transaction, we check how the retailer classifies themselves to see if . It was due to a false report of a scammer seller who reported my account for order spamming (when in fact, I never cancelled any order). I ordered last 5.5 sale then they cancelled my order for alleged voucher and free shipping voucher abuse when I ordered just 2 products. Harassment is any behavior intended to disturb or upset a person or group of people. :((. If the item proves to be unsatisfactory, the buyer can request a refund through the Shopee app. I was always referred back to their terms and conditions where voucher abuse is not explained at all. Cookies help us customize the PayPal Community for you, and some are necessary to make our site work. My device has been banned too. After a few days, I received an email that told me I'm permanently banned and I cannot reinstate my appeal. 1. I got the same situation. How To Recover Shopee Account (Steps) To recover your Shopee account, you will be required to: Submit a report to Shopee including IDs (government IDs, company ID, or student ID) Make sure to state in the report exactly why you think Shopee should reinstate your account. How to Create Shopee Seller Account: Start Earning! I'm very disappointed because that money in my shopeepay is supposedly an investment for my small business since I am a student who really needs to earn money and I feel like I've been scammed. I still can't believe that they will ban my 4yr old account just like that. Wait for a few hours up to a few days and make sure to check your e-mail . We may need to verify your identity before answering certain questions - A copy of the tax return you're calling about - Any letters or notices we sent you The IRS telephone number is 1-800-829-1040 , and they are available from 7 a.m. - 7 p.m. Monday thru Friday. Unfortunately they won't unban you. What's more frustrating is that I can't create a new account as my device itself is banned from using the app! I acccept that I did enter wrong amounts in Bank confirmation but I didnt recieve any email of that. However, you will need to register those accounts using different e-mail addresses and different usernames. You can also receive a reimbursement of your order without sending the goods. I never encountered it in the first year or so of dropshipping. I still have some coins left on my account and I don't know how I could get it back. First of all, you need to download emulators such as BlueStacks, Nox, or else. Take advantage of all of the wonderful features offered by Ginee Philippines by signing up right now! By browsing this website, you consent to the use of cookies. Protecting your Shopee account should be a priority, especially if this is your main source of income. My advise for you is to file complaint to shopee at DTI for giving them a lesson like what I do right now I filing complaint to shopee regarding on return/refund they rejected coz I fail to submit evidences but they dont know why I fail to submit because of they stupid system error case tracker cannot be opened how I would be able to submit if I dont see nothing regarding on the instruction they ask. File a complaint to DTI, DTI will send you a form.. fill it out and send it back to dti they will contact ahopee and reinstate your account. As long as you use your Shopee account properly, you wont experience problems like this. Kindly support us: https://paypal.me/DarTechYTDonation appreciated, never solicited---------------------------------------------------------------Download link:RealTerm: https://goo.gl/dx7b1sRootJunkysDownload: https://goo.gl/ppMVmkAT Commands1. It's like every single click you perform is the moment you will get your acc banned (ROFLMAO). Should this be the case, you will not be able to appeal. Can you help or fix this error? I'm sorry to hear you're receiving an error when trying to link a bank. but then again even after I paid it suspension wasn't lifted. From the replies, grammar, and robotic macros. I import the orders, update tracking, and feed our inventory. Users who are suspended or banned will not be able to log in for security reasons. Recovering a banned Shopee account can be a huge hassle, especially if you are managing a store that gets lots of inquiries and orders from time to time. All postings and use of the content on this site are subject to the. I went as far as filing a complaint witht the DTI Philippines. Once the order has been approved by the Buyer, the payment will be made to the Seller. This review was chosen algorithmically as the most valued customer feedback. I called customer service and they recommended keeping my paypal balance and using it in-store with their debit card. So frustrating. Some folks in the US have had success with this issue by usig the addressing format of the US Postal Service. Ugh . To recover your Shopee account, you will be required to: if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[580,400],'digiwalletsph_com-leader-4','ezslot_9',117,'0','0'])};__ez_fad_position('div-gpt-ad-digiwalletsph_com-leader-4-0');Yes, you can. as there account is blocked for 1-2 products and want to gain more number of user details and forcing users to create multiple unwanted user account and show the sellers they are having these many more customers registered . This comment was posted by a verified customer. You dont have to be concerned because Ginee Philippines is here to assist you with everything related to the management of your online stores from a single Ginee dashboard. Full description of the business model (e.g. How will I pay for my outstanding balance in Spay? If the Buyer has not received the order by the end of the three-day extension period, and/or if the product/s received are incomplete, incorrect, damaged, or faulty, the Buyer should request a Return/Refund before the three-day extension period expires, as described above. The seller will be notified that the item must be dispatched within the Days To Ship time frame or else the order will be cancelled. My seller account was banned .Today received email notification that buyer request refund. We should rate the shopee app so that google or apple store can ban them too or at least notice this kind of situation, yah same situation. Cos CS also do not know what happen to your case Ive read some of the articles having same issue. Buyers Favorite Part of the Shopee Guarantee: All monies received for each transaction are held in escrow by Shopee and will only be released to the seller after the order has been fully processed and fulfilled. A copy of business license / SSM registration (if applicable). Like wth? Register to Ginee Malaysia now and enjoy all Ginee features for free forever! Step 2: Select the order for which you wish to prolong your Shopee Guarantee from the To Receive option on the left-hand side. Then communicate with Shopee Malaysia customer service. Can'5 believe they are stopping me from transfering my money. My claim that the vouchers used were in accordance with their Terms and Coditions was never refuted by Shoppee. Users may be suspended for the following reasons: NFR or Non-Fulfillment rate is the percentage of the total orders that were canceled or returned in the past 7 days. They also say it is voucher abuse but they wont explain further. Hes also the one behind Pesohacks.com and Ballunlocked.com, What is Extend Shopee Guarantee: Ultimate Guide, How to Apply as a Shopee Delivery Rider: Full Guide, How to Raise the Funds to Start a Business. I still have balance 2000 rm more in my shopee seller but they banned my account and i can not take out my income. Leave the Archive. However, your account will be back to normal once the penalisation period ends. there's 1770 left in may seller balance. Asking why refund request by buyer . I got the same error. Agree ! They also banned me without providing any proof of my violations. Why is a transaction blocked for security reasons. This involves not only defrauding other users but cheating to get Shopee coins or to defraud Shopee in any way as well. I have the same situation. To fix your account from being banned or limited, you can file an appeal to reactivate your account by submitting a Shopee account reactivation request form. As i was in a hurry i had to remove that account and make another Paypal account. Prior to applying for a refund request, locate and tap on the specific order you want to request for a refund. consignment note, airway bill, and/or tracking number). Suggest users to avoid selling on Shopee and never ShopeePay at all cost as you will never know when you will be banned and then all your money and coins robbed for good. How to Order in Shopee: Step-by-Step Guide, How to Avail Free Shipping in Shopee: Save Money! Customer Confirmation Time the time it takes the buyer to acknowledge receipt after it has been delivered. Click the menu icon at the top left of you. "Mr" or change the offending word and the order goes through fine. casinos, betting shops, betting websites), Alcohol Establishment (i.e. any proposed solutions on the community forums. Let's teach them a lesson! He is still selling on Shopee. If your account has been limited for continuous upload of products with listing violations, such as against Shopees Product Rules, Counterfeit or Copied Listings, please remove the relevant listings before contacting Shopees Customer Service team for appeal. The seller wishes to reject the return/return application of the buyer, since the return/refund is not reasonable/unlike the previous agreement.
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