Arrive: Thu 23 January 2025 at 09:00 / Depart: Thu 23 January 2025 at 18:00. Royal Caribbean Future Cruise Credit Future Cruise Credit, also known as FCC, is the credit being offered by cruise lines to guests whose cruises have been affected by coronavirus. I'm currently working with MEI to see what I have available to use since the last TA has it in a mess. 5. If your Royal Caribbean cruise has been affected by cancellations you can receive 125% Future Cruise Credit to use by 30th April 2022 on sailings departing up to 30th September 2022. Receive full access to our market insights, commentary, newsletters, breaking news alerts, and more. Your new Future Cruise Credit will have an expiration date of May 31, 2022, and it can be redeemed on any sailing departing on or before December 31, 2022 or one year from the original sailing date, whichever is later. , Yahoo , , , , . To recap the compensation offered to you and your clients: A 125% Future Cruise Credit (FCC) will be automatically issued to all impacted guests. The 125% Onboard Cruise Credit offer window varies depending on when your sailing was suspended. Starting Apr. In addition, some cruise customers have chosen not to return to cruise ships while the pandemic continues for personal or medical reasons. Powered by Invision Community. Here are the answer to some frequently asked questions regarding Royal Caribbean future cruise credits. By A FCC may be used towards the deposit and/or base cruise fare of any future cruise. The easiest way is to let your travel agent redeem it by providing them with theCertificate Number and booking ID. No need to rush this decision - refund requests are available through December 31, Forum Assistance - Welcome to Cruise Critic, Announcement: Upgrade Your Horizon ~ Sponsored by Regent Seven Seas Cruises. Read more:Top things you didn't know travel agents can do for your cruise vacation. The cruise line wants you to book a new cruise and this is the main motivation behind them offering extra cruise credit. Well then deactivate your Future Cruise Credit and process your refund to your original form(s) of payment, which will include any non-refundable deposits. To account for the inconvenience the cancelled cruises have caused, travelers are eligible for a 125% Future Cruise Credit . Hope they help. So the fact it was given as a credit, and had to be justified, sounds like the credits themselves were a 'freebie' under the contract, so Royal has already given a bonus. Enter your Future Cruise Credit number(s). The announcement only applies to future cruise credits that get applied first towards the deposit of a new cruise. On March 24, it extended its global suspension until May 11. We also have 1 cruise for Jan 2022. If you have any questions, please. When you are cancelling, check in on refunds to any other prepaid expenses such as beverage packages or excursions. Some passengers who voluntarily chose to cancel their cruise under the various Cruise with Confidence policies offered by most of the major cruise lines also received a FCC. Also Check: Can You Smoke On Viking River Cruises. You May Like: 3 Day Cruise From Tampa To Key West, Heres how I get the lowest price when I book a cruise. You will receive an email letting you know if your credit was valid. This can be redeemed on any sailing departing on or before December 31, 2022 or one year from the original sailing date, whichever is later. Is there definite confirmation of whether this is book by or sail by date? In a situation where a future cruise credit is applied to a booking, but the full value is not utilized, instead of a new future cruise credit being created for the remainder balance, it will be issued asonboard credit on the cruise that they're using the cruise credits in the first place. Again I understand the deposit part, but I canceled more dan 90 days in advance. Why you ask? You can expect to receive your refund 30 days after you submit your request. We will have many questions. We will help you explore the best options to fully maximize the value of your Future Cruise Credit and make your vacation memorable! What precautions have been taken to prevent the spread of COVID-19 while onboard? Some exclusions may include: Each cruise line will have its own limits on when you can redeem your Future Cruise Credit, which may be subject to expiry and blackout date limitations for new bookings. Related question.. All rights reserved. The easiest way is to let your travel agent redeem it by providing them with theCertificate Number and booking ID. Best for ease of booking: Capital One Venture Rewards Credit Card. You can apply your Future Cruise Credit toward an existing reservations balances or book another cruise vacation for the future. The bonus amount above fare credits, however, will still expire on the original expiration date. So, theres nothing for you to do! Since my sailing date is very near, I wanted to explain them the situation directly on call. Royal Caribbean Blog Crown & Anchor Society Perfect Day at CocoCay Contact Us Back to Main Menu. And, when its determined that the time is right, well be ready to welcome you back. Taxes and fees, as well as any pre-purchased amenities or onboard packages will be automatically refunded to the original form of payment within 45 days from the cancellation date. on your own, please contact the service provider directly for your options with them. To account for the inconvenience the cancelled cruises have caused, travelers are eligible for a 125% Future Cruise Credit . They told me that they only look after sales and I need to drop email to FCC team which would be replied within 72 hours. If you don't have the certificate number you must call them or your travel agent if you use one. CC Help Jenn This does vary by cruise line so make sure that you check this before accepting future cruise credit. Once your expiration date passes, your bonus amount will inactivate, however the FCC value associated with funds held in penalty will remain active and will never expire.. If a Future Cruise Credit was leveraged to pay for a reservation now impacted by the suspension of cruising, Royal Caribbean will make it easier by combining all funds into one voucher. Have you considered an upgraded stateroom to use all of the 125% OBC. What were working to do is convert the vicious circle into a virtuous circle. You can't use the FCC to pay the initial deposit on a new cruise, but you can apply it to the entire cruise after it has been received. Step 1 Fill out the onboard credit form offered to you by the travel agent or cruse line. Your previous content has been restored. Now, rather than sort out confusing and conflicting dates, the cruise line has declared that fare value FCC credits will never expire, giving guests much greater flexibility for their future travel plans. The incremental 25% bonus value, however, will maintain the current expiration date noted on the Future Cruise Credit and will remain active until this point. That means that some people who had credits issued for cruises booked before that policy was put in place may not be eligible to cruise now. That is much more than the 1 maybe2 cruises per year that we usually do. Every Future Cruise Credit is different in value and expiration date, so we highly recommend that you contact your local Vacation Consultant to help you navigate the fine print. She said call 800 256 6649 to get the fcc applied, rather than bother the ta. Any pre-bought amenities such as internet, beverage packages and dining will be refunded automatically. Best for booking cruises with points: Chase Sapphire Reserve. just dont have that enhancement completed yet, but very soon.. The amount of the FCC is based on your clients' total cruise fare paid and will be emailed to you and your clients on-or-before April 13th, 2020. Menu. I would assume that the FCCs are going to the client and copied to the TA. In this guide, Ill show you exactly what Royal Caribbean onboard credit can and cant be used for, as well as which are the best ways to make the most of your free onboard credit. Carnival Cruise Line is the most popular cruise brand in North America and operates a fleet of ships designed to foster exceptionally safe, fun and memorable vacation experiences at an outstanding . The cruise in Nov islooking doubtfulso I was able to "reschedule" and made it an Alaska cruise inAug 2021. Knowing this situation is ever-changing, we want to provide you with some options. This change follows a similar change to FCCs made in February, when Royal Caribbean removed the book by/redeem by dates on Future Cruise Credits, though at that time the FCCs still expired if they were not booked before their original expiration dates. Please Read: COVID-related Discussion. Twitter messaging is sometimes helpful. credit is per person and cant be transferred to another. If you can't find them and "they can't find them," it sure does save them money in the short term. And while there are still a lot of unknowns related to COVID-19, we do know it presents the most serious health risks to older individuals, the immunocompromised, and those with serious underlying medical conditions. But they also issue future cruise credits when they cancel sailings for other reasons, such as delays with a new ships inaugural sailing. Select your cabin type and location. Is is refunded to your credit card? @crisgold52This may be a rookie question. To make it easy for you during this difficult time, we will take care of everything no action needed from your end. Once your expiration date passes, your bonus amount will inactivate, however the FCC value associated with funds held in penalty will remain active and will never expire. Watch for email updates from the cruise line with which you are booked. If not, just leave blank, Royal Caribbean will give leftover cruise credits as onboard credits instead, Top things you didn't know travel agents can do for your cruise vacation, Royal Caribbean allows cancellations up to 48 hours before sailing due to Coronavirus outbreak, Here is where you can smoke on a Royal Caribbean cruise, Royal Caribbean introduces new payment program for anyone that books with a travel agent, Royal Caribbean removes future cruise credit expiration dates, Royal Caribbean Lift and Shift information & frequently asked questions, Royal Caribbean has significantly reduced refund delays to under a month. Started October 12, 2018, Copyright 19952022 The Independent Traveler, Inc. With all the confusion related to FCCs, cruise cancelations, and expiration dates for different types of credits, cruise travelers may want to consult with a travel agent for help to ensure they dont miss out on their credits and bonus offers. It's easy to see why Royal Caribbean would want to do that. You apply it just like any form of payment. Your port fees and taxes are refunded to your credit card. Royal Caribbean Cruise Line's Future Cruise Credit (FCC) is credit that you can use for your next Royal Caribbean cruise. You can check out the balance using that link. The second problem with FCCs is that they could only be used for a cruise ticket, not for anything else onboard. Also Check: Are There River Cruises In The United States. I want to check on the old numbers to see when active so I can reach out to a travel agent with everything ready to go. You will also receive a new Future Cruise Credit based on the remaining amount paid. Prior to today's announcement, each credit had an expiration date when it had to be redeemed by, which gave some guests concern that they would lose out on the value of their money paid because they are unable or unwilling to cruise before the end of this year. As of June 1, 2022, Royal Caribbean announcedallunredeemed future cruise credits (FCC) offered under the Cruise with Confidence program will no longer expire. Dont Miss: Cruise From Florida To Puerto Rico. All CFAR credits are valid for a period of two years from the original date of travel. As we know, this too shall pass, and we are optimistic that very soon youll be excited about planning your next cruise vacation. Display as a link instead, Were sure youve been monitoring the news regarding COVID-19. Split down the middle centuries ago by two European powers, this 37-mile isle offers cosmopolitan culture, international shopping, and world-class cuisine with a laid-back Caribbean atmosphere. You could lose your remaining FCC value, or some lines will allow the rest of the FCC to go towards onboard credit. A number of cruise lines are requiring doctors notes for guests 70+ and we can expect to see more of this in the future. More Planning a cruise? When something like this happens, he continued, it builds on itself. Jun 2, 2022 1:28 PM EDT. Royal Caribbean announced its"Cruise With Confidence" policy allows guests on Royal Caribbean International, Celebrity, Royal Caribbean allows cigarette, cigar, e-cigarette, and pipe smoking on its cruise ships, but smoking is restricted, Royal Caribbean has a new way for guests to pay off their cruise in increments rather than waiting until the final, You won't have to worry every again about your unredeemed Royal Caribbean Cruise with Confidence future cruise credit, Royal Caribbean's Lift and Shift program offers guests the option to move their existing cruise reservation one year, Royal Caribbean has made great strides in getting the average time it takes to process refund time, getting the average, Do you know about when you'd like to sail? But during the COVID-19 pandemic, some lines have extended the use by dates for future cruise credits several times. When you make purchases on the ship, these will be charged to your account. Got a future cruise credit from a canceled cruise with Royal Caribbean that youre having trouble spending? Once Royal Caribbean resumes cruise operations on June 12th, there will be a 4 point process which is currently being worked on. If your sailing was cancelled as part of the Royal Caribbean COVID-19 operations suspension, you will receive one Future Cruise Credit combining the two amounts: 100% of your original Future Cruise Credit amount and 125% of any additional cruise fare funds paid on the reservation. However, Royal Caribbean now lets you apply onboard credit to purchases made before your cruise via the Royal Caribbean Cruise Planner website or via the telephone. and we will get the process started for you. Again OFFICIALLY THIS is not allowed however as I've always said anything can be done internally one just has to find the correct person willing to bend the rules. The cruise line has not allowed passengers to take unused portions of FCCs not used to book the cruise as onboard credit. I have not heard of any deviations but its still early. Find the sailing that you are interested in. Paste as plain text instead, Worst case seems like ifI make the final payment and then I decide to cancel such that I get a largeFCC that I may never use. I am assuming if it's paid in full, they would just refund the CC used? for your local Royal Caribbean International office phone number. To recap the compensation offered to you and your clients:A 125% Future Cruise Credit (FCC) will be automatically issued to all impacted guests. Recommended Reading: What Is The Best Panama Canal Cruise. Royal Caribbean on April 27 held a webinar with travel agents, during which it said that a person holding a future cruise credit could now do a one-time transfer of it to someone else.
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